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Q-PLATINUM AWARD™ CERTIFICATION

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A Customer’s Perspective

With a cutting edge approach to Mystery Shopping, Boecker® provides a unique service with an in-depth report that addresses all the areas where the customer service experience in your establishment can improve and looks into more than the usual service promptness, attentiveness or handling objections

  • A unique 360 degrees process
  • Covers every aspect of the dining experience, from welcome to the menu, service, presentation, hygiene and cleanliness all the way to the service staff attitude and knowledge
  • Detailed self-explanatory report

Mystery shopping service is presented Free of Charge with your QPA™ programme.

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